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Does paperwork give you a headache?
Feel like your back-office systems haven't caught up with the business?

We help get rid of the overwhelm by taking on tasks that can easily be outsourced.
We manage things in the background so you can focus on bringing in more work.
We understand the industry, don't need training, and aim to become your trusted ally that supports you whenever and wherever needed.

Sounds like a plan? Read on 

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THE BIG QUESTIONS

What is an Online Assistant?

The clue is in the name - an Online Assistant (OA, sometimes referred to as a "Virtual Assistant" or VA) is an assistant who works remotely, supporting your business from their laptop, wherever they are. 

Why hire a OA instead of employing someone?

It's true, a OA's hourly rate is higher than the one of an average office employee - BUT that's not the whole picture:

- Our clock stops when the work stops. You don't get charged for lunch breaks, personal phone calls or if we answer the door. Time is tracked very meticulously and  you only pay for actual work that gets done.
- You don't have to worry about pension, national insurance, sickness, holiday pay, or any other headache that comes with having someone on the books. 
- We provide the contracts so you don't have to setup any paperwork or background checks, plus we can get started as soon as you want us to, within the same day if needed! 

 

A BIT ABOUT ME

My background

I was born and raised in Switzerland, speak fluent German and English and have a degree in applied linguistics.  
In 2020, I realised I had enough of the cheese & chocolate and moved to the UK, where I found my footing in project management for a Telecommunications company after previously working in events management.
I founded my business in November 2024, and Top Tier Business Support has since grown into a VAT registered limited company with a small but mighty team, all dedicated to helping you and your business succeed.

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HOW IT WORKS

Hiring a VA - step by step

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INQUIRY

Send me an email, whatsapp or give me a call so we can discuss what you want to get off of your to-do list.
This is a chance for me to get to know you and your business, and vice versa! 

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PROPOSAL

I will put together a bespoke proposal for your business, giving you a few options and suggestions on what I think would work best and outlining what exactly I will be doing for you.

We have agreed the details, so let's get started! I send you all the privacy docs & contracts, you countersign, my team and I log into any accounts, systems , and tools online, seamlessly working as if we were part of your in-house team!

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ON
BOARDING

The first weeks we will check in with you more frequently so you can double check the quality of the work, and so that you feel comfortable delegating more and more things.  It won't be long before you can't remember how it used to be!

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THE WORK

So what do you need help with?

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